AFRAA, in partnership with Alton Aviation Consultancy will hold a workshop on Aircraft Procurement on 27 June 2023 at 13.00hrs EAT (10.00hrs UTC) in virtual format.

Held under the theme: “Aircraft Procurement – an African Perspective”, the Workshop will provide an overview of best-in-class aircraft procurement strategies and practices. Alton experts will provide insights outlining how broader fleet procurement decisions are closely tied to network requirements while also exploring how lessors assess the viability of aircraft placement options.

The workshop will be tailored to consider implications for African airlines. Other esteemed industry experts and colleagues with a range of experiences and perspectives relating to fleet procurement will also be presenting during this event.

Event agenda

The Workshop will run for 2.5 hours. For your reference, please find a detailed agenda below:

Who should attend?

AFRAA Secretariat hereby invites representatives of the following functional areas of your airline to participate and kindly requests you to nominate any of them to attend this important Workshop:

• Finance / Treasury
• Fleet management
• Procurement
• Commercial
• Network
• Maintenance

How to register

Kindly register your airline’s representatives via the link:  https://us02web.zoom.us/webinar/register/WN_USeGSyC7Rum_2VlzpCHJTg

For any enquiries on registration and logistics, please contact Ms. Dicie Okaya (dokaya@afraa.org).

We are pleased to inform you that the African Aviation Industry Group (AAIG) Aeropolitical Forum is scheduled to take place under the theme: “African Aviation Restart and Recovery” on Thursday 18^th November 2021, 12:00pm-16:00pm Nairobi Time (UTC + 3).

Air transport is vital to the safe and efficient movement of people, goods and services across Africa. Considering the patchwork of responses to the COVID pandemic with the resultant delay in a much-needed revival of the Sector, it is imperative that a risk-based approach is adopted to ensure in particular that passenger Airlines have a fighting chance at survival. We have seen iterations of this risk-based approach with visible and positive results in the EU and parts of the Far-East. We therefore believe that the motivation for this Webinar is compelling in bringing together leaders in African aviation to discuss and proffer practical solutions to achieving a sustainable Risk -Based framework to secure an effective restart to Intra-African Aviation.

This webinar will showcase the key challenges affecting African aviation. The sessions and speakers have been carefully chosen to ensure robust discussions and the development of short, medium and long term activities aimed at complimenting ongoing initiatives in African aviation.

The AAIG webinar is organized by the African Aviation Industry Group (AAIG) comprising key industry stakeholders such as the African Airlines Association (AFRAA), International Air Transport Association (IATA), Airlines Association of Southern Africa (AASA), CANSO, Airport Council International (Africa) and Original Equipment Manufacturers (Boeing, Embraer, etc).

This event will be a virtual format. We will share the login details closer to the event. The Agenda of the event can be accessed here

Kindly confirm your attendance by registering at the link below:

https://us02web.zoom.us/webinar/register/WN_rQDmSETcTien0dNL2s4MDA

Thank you for your time and consideration. We look forward to your confirmation and to very fruitful deliberations.

AFRAA in partnership with LH Consulting held a virtual workshop on the theme: “Bringing Back the Customer: Customer Experience and Trends” on 07 October 2021.

The Workshop gave expert insights and case-study experience on how airlines can enhance their customer experience strategy so as to effectively bring back the customer. The aviation sector is collectively suffering from the Covid19 pandemic. An effective customer experience strategy and digitalization will be essential drivers for airline recovery. The Workshop:

1. Provided insights into the Lufthansa Consulting trend radar and recent customer experience trend study 2021;
2. Shared expert opinion on the application of international market trends on the African market through interactive discussions on commercial and digital passenger use cases;
3. Discussed current traveler needs and evaluate improvements on commercial performance.

The event presentations and recording can be accessed via the link:

AFRAA, in collaboration with Sabre held a virtual Workshop on 21 September 2021 on the theme: “Partnering for Digital Transformation”.

Airlines have an array of technology necessary to run their businesses, such as passenger services, e-commerce, pricing, revenue management, aircraft movement, operations- and airport management systems. In the digital age, the airline enterprise must become connected to uncover intelligent insights and take relevant action. Airlines obtained expert insights and case-study experience on how to enhance their data strategy so as to cost-effectively access the right information at the right time and in the right places.

The Workshop shared how advances in technology can play a key role in digital transformation and shared insights on how airlines can continue to achieve digital transformation. The workshop also discussed how technology enables organizations to simplify and enrich customer experiences, break down organizational silos and automate business processes.

Sabre experts shared insights on the following area: 

• How airlines can respond proactively and quickly to events, through digital transformation
• How airlines can share data across systems to drive customer centric decisions
• How the open airline agility platform can help airlines get visibility into their data and achieve consistent and automated business outcomes across the airline.
• How technology enables organizations to simplify and enrich customer experiences, break down organizational silos and automate business processes.
• How airlines can continue to achieve digital transformation.
• Sabre’s tools for democratizing and activating data.

Google Cloud Platform shared insights on the following areas:

• How to accelerate your digital transformation journey with Google Cloud
• How Google Cloud can accelerate your organisation’s ability to digitally transform and reimagine your business through data-powered innovation. With some airline examples provided.

Ethiopian Airlines presentation covered

• The value of Intelligence Exchange (IX) for Ethiopian Airlines
• How ET positioned Intelligence Exchange (IX) as the core for innovation of various initiatives, especially to quickly adopt technology and address business trends related to customer experience and operational excellence.

The event presentations and recording can be accessed via the link

AFRAA, in collaboration with the Union Commission (AUC) and African Civil Aviation Commission (AFCAC) staged a SAATM Capacity Building Workshop for airlines in virtual format from 29-30 September 2021.
The capacity building workshop was dedicated to African airlines and formed part of the actions in the Joint Prioritized Action Plan (JPAP). The main objective of the Capacity Building Workshop was to:

i. Build the capacity and appreciation of the African airlines of the adopted YD Institutional and Regulatory Texts;
ii. Sensitize the African Airlines on the benefits of full liberalization of air transport services including a presentation of the 2021 study commissioned by the AUC and conducted by IATA to highlight the important role of that the airlines have in operationalization of SAATM;
iii. Share experiences among African airlines on air transport regulations;
iv. Understand the challenges faced by African airlines in the implementation of SAATM

The workshop is the third in a series of events planned by the AU and AFCAC to sensitise various stakeholder groups and the RECs on the institutional and regulatory texts. The earlier two were held in February and August 2019 in Addis Ababa and Niamey respectively.

The event presentations and recording can be accessed via the link

AFRAA, in partnership with Lufthansa Consulting will hold a virtual workshop on the theme “Bringing Back the Customer: Customer Experience and Trends” on 07 October 2021 from 13:00 – 15:00hrs (East Africa Time). The aim of the Workshop is to:

i. Provide insights into the Lufthansa Consulting trend radar and recent customer experience trend study 2021;
ii. Share expert opinion on the application of international market trends on the African market through interactive discussions on commercial and digital passenger use cases;
iii. Discuss current traveler needs and evaluate improvements on commercial performance.

Event agenda and target audience
The AFRAA-LH Consulting workshop is tailored towards Commercial Directors, Managers and relevant decision makers who can extract valuable insights from LH Consulting experts on Customer Experience and Trends. A detailed agenda can be accessed through this link: Event Agenda

The Secretariat hereby invites representatives of the relevant functional areas of your airline to participate and kindly requests you to nominate any of them to attend the workshop.

How to register
To participate in the virtual workshop, kindly register in advance via the link provided: https://us02web.zoom.us/webinar/register/WN_w6mkq8T3TNOU2Z-9QGJBEQ

After registering, you will receive a confirmation email containing information about joining the webinar. For any enquiries, please contact Ms. Dicie Okaya (dokaya@afraa.org).

We look forward to your participation in this important forum.

Date: Tuesday, 21st September
Time: 15:00 – 16:30 Nairobi Time
Theme: “Partnering for Digital Transformation”
Registration link: https://bit.ly/2YuQXir

AFRAA, in collaboration with Sabre will hold a virtual Workshop on 21 September 2021 on the theme: “Partnering for Digital Transformation”. The Workshop will take place from 15.00– 16.30hrs (NBO time).

Objectives

Airlines have an array of technology necessary to run their businesses, such as passenger services, e-commerce, pricing, revenue management, aircraft movement, operations- and airport management systems. In the digital age, the airline enterprise must become connected to uncover intelligent insights and take relevant action. Airlines will get expert insights and case-study experience on how to enhance their data strategy so as to cost-effectively access the right information at the right time and in the right places. To achieve this objective, the Workshop will:

• Share how advances in technology can play a key role in digital transformation.
• Discuss how technology enables organizations to simplify and enrich customer experiences, break down organizational silos and automate business processes.
• Share insights on how airlines can continue to achieve digital transformation.

Target Audience and Agenda

The AFRAA-Sabre Workshop is tailored towards commercial managers, IT managers and decision makers that can extract value insights on digital transformation. A detailed agenda has been attached for your kind reference.

Event Agenda

The Event Agenda can be accessed through this link: Event Agenda

How to register

To participate in the virtual Workshop, kindly register in advance via the links provided: https://bit.ly/2YuQXir 
After registering, you will receive a confirmation email containing information about joining the webinar.

For any enquiries, please contact Ms. Dicie Okaya (dokaya@afraa.org).